Billing & Rates
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Billing Cycle is for the prior month, as TriCo bills in arrears. The bill is based on a 30-day billing cycle and is for the previous month's service. The payment is due by the 20th.
Residential billing rates for customers with private wells pay a flat rate of $36.33. Residential customers with water service pay a base charge of $14.28 per residential unit and a use charge of $3.15 per 1,000 gallons based on their annual balanced consumption usage.
Commercial customers with private wells as their water source pay a flat rate based on the property use. Commercial customers with water service provided by Citizens Water or Carmel Utilities pay a base charge applicable to the size of the meter(s) at the service location and a use charge of $3.15 per 1,000 gallons of water consumed. Please refer to Ordinance No. 04-09-2024 for a complete listing of charges.
For other questions regarding billing or rates, please refer to the Billing & Rates FAQs. If you are unable to find an answer to a specific question, please submit your question directly to the Customer Service Department by completing the Submit Billing Questions or Provide Feedback link. If you prefer, you can call the office at 317-844-9200 with your questions. We are open Monday-Friday, 7:30 a.m. to 4:00 p.m.
Per Indiana Code 36-9-23-33, unpaid balances past 90 days in owner-occupied properties are subject to a lien against the property without additional notification